🔐 Privacy Policy for OctopusPixel

Effective Date: 05/04/2025

This Privacy Policy outlines how DEPTH ELEMENT LTD (operating as OctopusPixel) collects, uses, and protects your information when you visit or make a purchase on our website.

1. 📋 Information We Collect

We collect certain personal data to ensure a smooth and personalized experience:

  • Identity Data: Name, email, billing and shipping addresses
  • Transaction Data: Order and payment details
  • Technical Data: IP, browser, device info, cookies, and analytics
  • User Content: Photos uploaded for artwork

2. 🎯 How We Use Your Data

Your data helps us provide a better service:

  • Process and deliver orders
  • Send updates, support, and marketing (with consent)
  • Personalize your shopping experience
  • Meet legal and tax requirements
  • Improve site performance and security

3. 🤝 Sharing Your Information

We share data only with trusted service providers:

  • Payment Partners: Stripe, PayPal
  • Analytics: Google Analytics
  • Fulfillment: Print and delivery services
  • Legal: When required by law

We do not sell your personal data.

4. 💳 Payment Processing

Payments are securely handled by Stripe and PayPal. We do not store any card information.

5. 🗂️ Data Retention

We retain data only as long as necessary for business and legal reasons. Want your data removed? Email us at [email protected].

6. 🍪 Cookies & Tracking

Cookies help us improve your experience by:

  • Remembering settings and preferences
  • Powering the shopping cart
  • Analyzing site usage and behavior

You can disable cookies in your browser, but this may impact some site features.

7. 🛡️ Your Privacy Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Withdraw consent at any time
  • Object to specific processing

Contact us at [email protected] to exercise your rights.

8. 🔗 Third-Party Links

We may link to platforms like Instagram or TikTok. Please review their privacy policies separately—we’re not responsible for their content or practices.

9. 🔒 Data Security

We take your privacy seriously with encryption, secure servers, and HTTPS to safeguard your data.

10. 🔄 Updates to This Policy

This policy may change from time to time. Updates will be posted here along with the revised effective date.

📬 Contact Information

DEPTH ELEMENT LTD
71–75 Shelton Street
London, WC2H 9JQ, UNITED KINGDOM
Email: [email protected]
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